You can contact the GMO Trading support by email. They offer two options in this regard: [email protected] and [email protected] Support emails are usually answered within 24 hours.
There are also two phone numbers available: +357 22007575 for Cyprus and +44 2039364444 for the United Kingdom.
GMO Trading Products
The selection of assets and marketable markets is surprisingly massive in GMO Trading. They cover foreign exchange, indices, commodities and stocks, and their commercial conditions are mostly good.
Your Forex selection covers dozens of currency pairs, from the largest to the exotic. The maximum available leverage is 1: 500 in the coins, which is really impressive. However, none of the other markets has such outstanding leverage.
In regards to spreads, they can be as low as 0.7 pips in a pair like the EUR / USD. However, in more exotic pairs, such as the EUR / ILS, the minimum differential is as high as 47.6, which is quite understandable, considering the disparity in the trading volume involved. It should be noted that spreads are variable.
In the indices, the commercial conditions are quite different. The maximum leverage available on these instruments is 1: 125. Spreads also vary widely here, but can be as low as 0.32 on the US dollar index, for example. If you are planning to exchange indexes, be sure to check the trading hours, since these products are not available at all times, such as coins.
Turning to raw materials, the maximum available leverage remains at the 1: 125 mark. However, the minimum differential in this category can reach ridiculously low levels: in RBOB Gasoline, for example, the minimum differential is only 0.0007 pips . The quantity and diversity of marketable products is impressive. In addition to gold, silver, oil and gas, soy, wheat and corn can also be marketed, along with palladium, cotton and even orange juice.
The category of shares is divided into two subcategories: US and European shares. The maximum leverage available in all of them is 1:50. The minimum spreads are 0.21, although in some European stocks they can go down to 0.021.
GMO Trading Platforms
In this sense, the GMO trade seems to be committed to keeping things as simple as possible.
Web Trader is the access option for most beginners, since it can be accessed with a few clicks directly from the website and offers a practical demo option, which allows all interested to test their functions without put real money. in danger. This platform is compatible with most major browsers and, in fact, can be accessed without downloads from almost anywhere in Europe. In addition to the obvious advantages derived from its web-based nature, this platform also offers execution of operations with a single click. Advanced graphics options are available, along with an impressive selection of technical indicators. Visual trends and commercial cubes are presented as well.
As previously mentioned, MT4 is the flagship platform of the brokerage. It is available for download on the site, free of charge, and can be installed in a couple of minutes. Operators can also choose a demo account on this platform.
MT4 is famous for the features and commercial environment it offers. It comes with dozens of commercial tools and pre-installed technical indicators. However, through this platform, operators can create their own indicators, and can install as many as they want from a massive group of more than 2k free indicators. The indicators can be purchased from third parties as well and installed.
The graphics options are incomparable. Merchants can create templates that they can save for later use.
The EA (Expert Advisors) represent one of the most popular features of the platform. The EAs are, in essence, automatic operators, which can be negotiated according to the configuration of the operators, throughout the day, provided they are coupled with a good VPS service.