Deposits and Withdrawals
The different types of 24Option accounts are evaluated and updated for each client according to the evaluation of an account administrator. They include these types:
Basic: the 24Option Basic account requires a minimum deposit of € 250, £ 250, ¥ 25,000 or RUB 10,000. It offers 1 basic lesson, daily news, trade center with SMS alerts. The EURUSD pips are at 2.3 and the leverage is 1:30. Outside the EU, the leverage is 1: 500 for all accounts.
Gold: the minimum deposit is EUR / GBP 5,000. It offers 2 basic lessons, 1 monthly webinar, daily news, central commerce with SMS alerts. The EURUSD pips are at 1.8 and the leverage is 1:30.
Platinum: the minimum deposit for the Platinum account is EUR / GBP 10,000. In addition, it offers 3 advanced lessons, 2 monthly webinars, daily news, central commerce with SMS alerts. The EURUSD pips are at 1.4 and the leverage is 1: 400.
VIP – the minimum deposit is EUR / GBP 50,000. In addition, it offers 5 advanced lessons, 5 monthly webinars, daily news, central commerce with SMS alerts. The EURUSD pips are at 0.9 and the leverage is 1: 400.
Outside the EU, the leverage is 1: 500 for all accounts.
The minimum deposit to open a 24Option forex live account is 250 EUR, 250 GBP, 1200 ZAR, 10K RUB and 250 USD, with a minimum transaction size of EUR / GBP 0.01 lot. Deposits to finance a live 24Option account can be made by credit card: the company accepts Visa, MasterCard and Discover, through the electronic payment of Skrill and through bank transfers. The company also accepts UCash, Neteller, Qiwi, Sofort, WebMoeny and PaySafe, to name but a few, but they do not accept PayPal payments.
The minimum deposit for a credit card is 250 EUR, 250 GBP, 1200 ZAR, 10K RUB, 250 USD. Deposits can be made in the following currencies: EUR, GBP, USD, RUB, ZAR. For an electronic payment, the minimum deposit amounts are: € 250, £ 250, ¥ 50,000 and RUB 10,000, while for a bank transfer, they are £ 1,000, € 1,000 and ¥ 100,000.
24Option also has some maximum deposit amounts, which is a daily limit of 10,000 euros or sterling and ¥ 100,000 for credit cards, and a monthly limit of 40,000 euros or sterling and ¥ 4,000,000.
For withdrawals, the customer must first verify their account with a copy of an ID issued by the government, such as a passport or driver’s license, proof of residence in the form of a utility bill and a copy of both sides of their card. of credit if that’s where the withdrawal is being made for. This verification process must be repeated each time a new payment method is used.
Withdrawal requests are processed during normal business hours in Cyprus from Monday to Thursday from 9:00 a.m. at 4:00 p.m. and from 9:00 a.m. at 1:30 p.m. on Friday. Basic account has 1 free withdrawal rate. Gold has 1 free monthly withdrawal. Platinum has 3 free monthly withdrawals. VIP has no fees at all.
The 24Option customer service department offers 24/5 live chat and email support, with telephone support in 12 countries. Its proprietary trading platform is also translated into 13 languages. The live chat assistant seemed quite slow to respond when it was tested several times.
In addition to its customer service department, the company offers a wide range of educational materials, such as news and daily market updates, live webinars and interactive e-books. Its Central Trading function allows customers to access third-party market analysis and historical data. 24Option also offers videos on demand, with topics available that include courses for intermediate and advanced operations in CFDs and forex.
In addition to its CySEC supervision, which guarantees that the broker is regulated in the European Union, 24Option is also a member of the Investment Compensation Fund, which grants each trader a protection of up to € 20,000 if the broker can not fulfill its obligations.
The broker had a recent problem with CySEC that reportedly resulted in a fine and citation in January 2016, although it seems that they have now addressed most of those problems.
24Option is a well-established and regulated currency, CFD and commodities broker, with a wide range of tradable underlying assets and a unique and secure trading platform. The company offers telephone support in 12 countries, and its commercial platform has been translated into 13 languages.
In addition to offering merchants, the customer service staff is courteous and professional, although they seem slow enough to respond to your live chat service.
The business platform of the company has an intuitive interface. In addition, the broker offers novice traders an extensive educational program. However, the company does not extend its services to merchants in the United States. To try 24option for free, you can access the demo account without deposit and for free.
Please note that certain products and / or multiplier levels may not be available to traders in EEA countries due to legal restrictions.